Returns & Exchanges
At Kuchipoo, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 15-day return and exchange policy on all unworn fashion items. If the fit isn't perfect or you've changed your mind, we are here to make the process as seamless as possible.
Return Process
- 1.Initiate Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack the Items
Securely place the items in their original packaging with all tags attached to ensure they are protected during transit.
- 3.Handover to Courier
Our logistics partner will arrive at your doorstep within 48 hours to pick up the package; please ensure you collect the pickup receipt.
- 4.Quality Check & Refund
Once our warehouse team verifies the condition of the returned goods, your refund or exchange will be processed within 5-7 business days.